For the last ten or eleven years, I’ve been employed as the secretary at an Heating, Ventilation plus A/C supplier; When I first got the work, I knew nothing about the heating plus cooling service industry. I’ve slowly but surely acquired quite a bit of expertise. When purchasers call on the iPhone with questions, I’m able to explain all the makes plus models of gas furnaces, boilers, heat pumps plus a/cs! I can tell them about the energy efficiency of a geothermal system plus the versatility of ductless split units. I’ve recommended high velocity heating plus cooling to people looking for a centralized temperature control for an older home. I’ve listened to problems with indoor air conditions plus recommended in-duct whole-house air purifiers, heat reusey ventilators plus germicidal UV lights. It is my job to manage the scheduling of our suppliers, billing of purchasers, inventory, paperwork and day-to-day works. I contact the members of our repair plans plus remind them when it’s time to schedule upkeep for their equipment. I’ve seen that those homeowners who are conscientious about proper service for their systems rarely require any repairs, and their heating plus cooling components tend to last longer, plus, proof of service makes sure that their manufacturer’s warranty continues to cover any replacement parts! One of the biggest concerns that I have with our task is that the office is very uncomfortable. The building is harshly hot during the Summer plus quite chilly during the winter. This is because I can never convince any of the suppliers to supply upkeep for our own heating plus cooling equipment. They are consistently too busy.