For the last seven years, I’ve been employed as the secretary at an Heating & Air Conditioning supplier, then when I first got the job, I knew nothing about the heating & cooling service industry.
I’ve slowly learned quite a bit of knowledge.
When purchasers call on the phone with inquiries, I’m able to explain all the makes & models of furnaces, boilers, heat pumps & air conditioners. I can tell them about the energy efficiency of a geothermal plant & the versatility of ductless split units. I’ve recommended high velocity heating & cooling to people looking for a centralized temperature control for an older place. I’ve listened to problems with indoor air quality & recommended in-duct air purification systems, heat reclaim ventilation & germicidal UV lights. It is my job to manage the scheduling of our suppliers, billing of purchasers, inventory, paperwork & afternoon-to-day tasks. I contact the members of our repair plans & remind them when it’s time to schedule upkeep for their gear. I’ve seen that those homeowners who are conscientious about respected service for their systems rarely require any repairs, then their heating & cooling components tend to last longer, then and, legitimate service makes sure that their manufacturer’s warranty continues to cover any updatement parts; One of the greatest problems I have with my job is that the office is so damn uncomfortable. The building is severely boiling while I was in the summer time & quite chilly while I was in the winter. This is because I can never convince any of the suppliers to supply upkeep for our own heating & cooling equipment. They are always too busy.