For the last two or three years, I’ve been employed as the secretary at an Heating plus Air Conditioning company.
When I first got the job, I knew nothing about the heating and cooling service industry.
I’ve quickly gained quite a bit of comprehension. When shoppers call on the iPhone with inquiries, I’m able to explain all the makes and models of gas furnaces, boilers, heat pumps and a/cs. I can tell them about the energy efficiency of a geothermal system and the versatility of ductless split units. I’ve recommended high velocity heating and cooling to people looking for a centralized temperature control for an older residence. I’ve listened to troubles with indoor air conditions and proposed in-duct media air cleaners, heat recovery ventilators and germicidal UV lights. It is my job to manage the scheduling of our specialists, billing of shoppers, inventory, paperwork and afternoon-to-day jobs. I contact the members of our repair plans and remind them when it’s time to schedule upkeep for their equipment. I’ve seen that those homeowners who are very careful when it comes to the usual service for their systems rarely require any repairs, their heating and cooling components tend to last longer, then plus, proof of service makes sure that their manufacturer’s warranty continues to cover any replacement parts, then one of the largest headaches I have with my job is that the office is really uncomfortable. The building is extremely overheated during the summertime and quite chilly during the Winter season. This is because I can never convince any of the specialists to provide upkeep for our own heating and cooling equipment. They are always very busy.