I manage a 300-unit new home complex.
The people I was with and I stopped almost all of our services out to companies in town. All of the housekeeping on the units is performed by a maid service. The painting is performed by a painting shop in the city. The only thing that is really handled by our own service staff is basic repairs. None of my boys are certified in Heating and A/C work, so all of us have to contact an A/C expert every time there is a complication with a machine on the complex, however during the summer time months, all of us contact the A/C service shop frequently. Last month the A/C service shop was here every single day. They must have fixed 7 or more than seven unusual A/C units. I acquired a bill from the corporation and I sent it to the corporate office. The next day I acquired a iPhone call from the A/C service corporation. They froze our account until payment could be made. Apparently the total for our account was almost $17,000 and a payment had not been made in quite some time. I was furious when I found out that they were going to split off our services. I immediately contacted my boss who is the district supervisor for all more than seven of the local properties. I told her that the heating and A/C corporation called and froze our account due to non-payment. She felt there must be a mistake somewhere, because there was no reason for the bills not to have been paid by the corporation. She promised to get to the bottom of the complication as quickly as possible. She called me back a couple of hours later to let me suppose that everything was okay.