When the account was froze, we could not get anymore repairs

I manage a 300-unit apartment complex.

We stopped almost all of our services out to companies in town.

All of the housekeeping on the units is performed by a maid service. The painting is performed by a painting shop in the city. The only thing that is absolutely handled by our own service staff is basic repairs. None of my men are certified in Heating, Ventilation as well as A/C work, so we have to contact an AC expert every time there is a problem with a machine on the complex, then during the Summer months, we contact the AC repair shop frequently. Last year the AC repair shop was here every single day. They must have fixed more than 2 or more than 2 odd AC units. I acquired a bill from the company as well as I sent it to the corporate office. The next day I acquired a iphone call from the AC repair corporation. They froze our account until payment could be made. Apparently the total for our account was almost $17,000 as well as a payment had not been made in quite some time. I was furious when I found out that they were going to cut off our services. I immediately contacted my boss who is the district supervisor for all more than 2 of the local properties. I told her that the heating as well as AC company called as well as froze our account due to non-payment. She felt there must be a mistake anywhere, because there was no reason for the bills not to have been paid by the corporation. She promised to get to the bottom of the problem as abruptly as possible. She called myself and others back a couple of thirds later to let myself and others recognize that everything was okay.

 

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