The first company I spoke with was so easy to work with and I got to talk to a person right away
I don’t know about you, but I feel l like I always trust a local family owned business before a big corporation. I tend to think that this big companies are just looking out for themselves and the bottom line. However, if you have ever worked with a small local company I feel like the customer service is much better. Before I moved into the house I own now I lived in an apartment complex that contract a large HVAC company to service all the apartments. This was a large well known company, but the customer service was always lacking in my opinion. I could never actually talk to a person on the phone and was always directed to a machine to answer my questions. It was frustrating to say the least, so I decided once I owned my own place I would only work with small family owned HVAC companies. So fast forward five years and I now own a home. I love having the freedom to choose who comes and works on my home. I also love that I have freedom to decorate however I please. Once I bought the home I thought I would call around to a couple of local HVAC companies just to see what they had to offer. The first company I spoke with was so easy to work with and I got to talk to a person right away. I asked the HVAC company to come out and inspect my heating and cooling system to make sure everything was looking alright, they were out the same day. I love these small companies!