I manage a 300-unit house complex.
Every one of us stopped almost all of our services out to companies in town. All of the housekeeping on the units is performed by a maid service. The painting is performed by a painting shop in the city. The only thing that is truly handled by our own service staff is basic repairs. None of my guys are certified in Heating and A/C work, so every one of us have to contact an AC expert every time there is a concern with a equipment on the complex! During the summer time months, every one of us contact the AC service shop frequently. Last month the AC service shop was here every single day. They must have fixed various or more than seven strange AC units. I acquired a bill from the company and I sent it to the corporate office. The next day I acquired a iPhone call from the AC service corporation. They froze our account until payment could be made. Apparently the total for our account was almost $17,000 and a payment had not been made in quite some time. I was furious when I found out that they were going to split off our services. I instantly contacted my boss who is the district supervisor for all more than seven of the local properties. I told her that the heating and AC company called and froze our account due to non-payment. She felt there must be a mistake someplace, because there was no reason for the bills not to have been paid by the corporation. She promised to get to the bottom of the concern as hastily as possible. She called me back a couple of hours later to let me assume that everything was okay.